Transportation Management Systems

Photograph of an employee using SMART on a computer

Web Order Entry

Web Order Entry allows designated personnel, including customers and vendors, a secure means to enter requests for shipments over the Internet for real-time execution. Web Order Entry is extensible, allowing customer specific information about shipment requests to be captured, including multiple reference number types and custom shipment request properties. The application will validate location information ensuring consistency across shipments. PO information can also be validated ensuring authentic shipments. Required fields can be setup ensuring important information is captured within each shipment request.


Tracking and Tracing provides interested parties a method to obtain current information regarding status and location of existing freight movements at anytime through a secure Internet-based application. Information provided in Tracking and Tracing is customizable to the customer’s need. For example, a DC could have visibility to all freight inbound to the facility displaying pertinent information to the DC. Multiple search criteria exist allowing custom searches by date, reference number, location and other criteria. Other electronic delivery methods are also available for this tracking information.

Carrier Selection

Carrier Selection provides manual and systemic solutions for recommending and assigning carriers based on a diverse set of selection criteria. A completely automated solution is available where by a carrier is automatically assigned to a load as soon as it is received. Once the carrier is assigned, the load is automatically tendered to the chosen carrier and EDI shipment statuses will provide pickup and delivery information completing the transaction.

Information Exchange

Electronic Data Interchange (EDI) may be most easily understood as the replacement of paper-based load tenders with electronic equivalents. EDI saves unnecessary recapture of data, which leads to faster transfer of data, far fewer errors, less time wasted on exception-handling and hence a more stream-lined business process. EDI offers the prospect of easy and inexpensive communication of structured information with your business partners.

Electronic exchange of data can be in the form of EDI, flat files, e-mail and a variety of other file types. Information exchanged can be performed direct (peer-to-peer), without cost, or through a Value Added Network (VAN). Secured encryption for data transfers is available through AS1, AS2, PGP encryption and secure FTP (SFTP).

Information exchanged with carriers includes:

  • Load tenders, requests to move freight
  • Acceptance or rejection of the tender
  • Load status updates, location updates, appointment information and pickup and delivery information.
  • Functional acknowledgements, reconciliation to avoid orphaned transactions.
  • E-mail based EDI services for carriers who do not have EDI capabilities

Information exchanged with customers/vendors can include:

  • Load tenders directly from customer/vendors
  • Purchase order information from the customer regarding vendor shipments
  • Shipment status updates to the customer
  • Freight bill electronically delivered to the customer
  • Functional acknowledgements, reconciliation to avoid orphaned transactions